Refund Policy

All sales are final

Because our products are personal skincare items, we do not offer refunds, returns, or exchanges for change of mind, and we cannot accept opened or used products back.

Damaged, wrong, or undelivered orders

We'll always make it right if something goes wrong on our end. Contact us at sedonaskinstore@gmail.com within 14 days of delivery (or of the estimated delivery window) if:

• Your item arrives damaged or defective — include a photo of the item and packaging.
• You received the wrong item.
• Your order never arrived.

Once we've confirmed the issue, we'll offer a replacement or a refund to your original payment method, at our discretion.

Skin reactions

Everyone's skin is different. We can't offer refunds for individual skin reactions, so please review the ingredient list before ordering and patch test before first use.

Your legal rights

Nothing in this policy limits any rights you may have under the consumer protection laws of your country or state.